Privacy Policy and Personal Data Protection Policy

Last updated: October 10, 2025

This website is maintained and operated by Grupo Eletrolar.

We take the privacy and protection of the personal data of anyone who accesses and interacts with our digital channels very seriously. By using this website, you agree to the practices described in this policy, which was developed in accordance with Brazilian Law No. 13,709/2018 – the General Data Protection Law (LGPD).

Here you will find clear information about:

  • Who can use our website
  • What personal data we collect and for what purposes
  • Your rights as a data subject
  • How we protect your information
  • How to contact us
  • Who can use this website

Our website is intended for individuals over the age of 18 and professionals working in sectors related to Grupo Eletrolar’s activities.

  • Personal Data We Collect

2.1 Data actively provided by the user

We collect the following personal data when you voluntarily fill out forms on the website:

  • Full name
  • Email address
  • Phone number
  • Company
  • Job title
  • Other information requested in the website forms

Purpose: This information is used to facilitate institutional communication, send relevant content, and share information about events, trade shows, and news related to Grupo Eletrolar.

2.2 Automatically Collected Data

While you browse, we collect technical and behavioral information, such as:

  • IP address
  • Approximate geolocation
  • Browsing data and site interactions
  • Device and browser type

Purpose: To understand how users interact with the site, improve the browsing experience, and optimize content and campaigns.

  • Use of Cookies

We use first-party and third-party cookies to improve your digital experience.

3.1 Essential and Performance Cookies

These cookies enable basic website functions and help us understand how the site is being used.

3.2 Third-Party Cookies

Partner companies, such as Google Analytics and RD Station, may set cookies to analyze usage and personalize content.

More information at:

  • Google Analytics
  • RD Station

3.3 How to manage cookies

You can disable cookies at any time through your browser settings. This may affect some website features. See the instructions below:

  • Chrome
  • Firefox
  • Safari
  • Edge/Internet Explorer
  • Data Sharing

We do not sell or share your data with third parties, except when necessary to comply with legal obligations, court orders, or requests from public authorities.

  • Data Retention Period

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data will be securely deleted or anonymized.

  • Legal Bases for Data Processing

All data processing activities carried out by Grupo Eletrolar are supported by legal bases, such as user consent, legal obligations, or legitimate interest, as applicable in each case.

  • Your rights as a data subject

Under the LGPD, you have the right to:

  • Confirm whether your data is being processed
  • Access your personal data
  • Correct incomplete, inaccurate, or outdated data
  • Request the anonymization, blocking, or deletion of unnecessary data
  • Request data portability, where applicable
  • Withdraw your consent, where applicable
  • Be informed about data sharing
  • Be informed about the option to withhold consent and its possible consequences

Important: When the legal basis for processing is not consent, data deletion may not be immediate, in accordance with applicable law.

How to exercise your rights

Please contact us through the channels listed below. For your security, we may request proof of identity before responding to your request.

  • Data Security

We implement technical and organizational measures to ensure the security of your data, such as:

  • Restricted and controlled access to personal data
  • Access monitoring
  • Environments protected by up-to-date technology

However, no system is immune to incidents. If a data breach with potential risk occurs, you will be notified as required by the LGPD.

  • Filing a Complaint with the ANPD

If you believe your personal data has been processed improperly, you may file a complaint with the National Data Protection Authority (ANPD).

  • Changes to this policy

This policy may be updated at any time to reflect legal, technical, or organizational changes. When significant updates occur, we will clearly communicate them through our channels.

  • Contact Information for the Data Protection Officer (DPO)

If you have any questions or wish to exercise your rights, please contact us:

Email: contato@grupoeletrolar.com.br
Phone: +55 (11) 3197-4949
Address: R. Luigi Galvani, 42 – 5th floor, Itaim Bibi – São Paulo – SP – ZIP Code 04575-020